Joosr app

1. Open the Joosr app on your device
   
2. Open the menu by tapping the menu icon in the top left of the screen
   
3. Select My Account from the menu
   
4. Select Reset Password from the My Account screen
   
5. Enter the email address you signed up to Joosr with and select Reset Password
   
6. You will now receive an email with a one-time link that will allow you to Reset Your Password

Internet browser

1. Open your internet browser and go to the Joosr website
   
2. From the homepage, click Login from the top menu 
   
3. Select Forgotten your password?
   
4. Enter the email address you registered with
   
5. Within a few minutes a password reset email will be sent to that address
6. You will now receive an email with a one-time link that will allow you to Reset Your Password. 

Excellent, you can now log in again.