- Open the Joosr app on your device
- Open the menu by tapping the menu icon in the top left of the screen
- Select My Account from the menu
- Select Reset Password from the My Account screen
- Enter the email address you signed up to Joosr with and select Reset Password
- You will now receive an email with a one-time link that will allow you to Reset Your Password
- Open your internet browser and go to the Joosr website
- From the homepage, click Login from the top menu
- Select Forgotten your password?
- Enter the email address you registered with
- Within a few minutes a password reset email will be sent to that address
- You will now receive an email with a one-time link that will allow you to Reset Your Password.
Excellent, you can now log in again.